CLIENT CARE
Ask before you collect.
Tell us the animal, the question and any sample already available. Include an order reference for an existing submission.
CONTACT GENEVISTA
Send an enquiry.
Include the details that matter.
The first reply is more useful when the testing context is clear.
- Species, breed and age
- Exact decision or concern
- Sample type available
- Order reference if applicable
CHOOSE THE RIGHT ROUTE
Who should contact GeneVista?
After a result
Quote the report version and target when asking about interpretation.